Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Times
We ship internationally from our fulfillment partners. Estimated delivery times:
- Fiji & Pacific Islands: 7–14 business days
- Australia & New Zealand: 7–14 business days
- United States & Canada: 10–20 business days
- United Kingdom & Europe: 10–20 business days
- Rest of World: 14–30 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at loveemal777@gmail.com and we'll investigate with our shipping partner.